You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#114559 not editor

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by callara on Monday, 04 September 2023 13:01 BST

Monday, 04 September 2023 07:18 BST

callara
Hello, I am using joomla 4.3.4 version and php 8.1.22 - but I cannot make your plugin work, is it compatible with latest version ?

I had installed the free version on previous joomla version, and it was working, since I updated the new version, I cannot see your editor. I tried to installed the pro version and it's still the same, no editor.

Please help

Attachments

Capture d’écran 2023-09-04 à 07.58.18.jpg

Monday, 04 September 2023 08:58 BST

Ryan
Your screenshot is showing the core "CodeMirror" editor.

Check that you have set JCE as the default editor in the Joomla Global Configuration. Also check that the editor assigned to the user in Users -> Manage -> Basic Settings is either "JCE" or "Use Default".

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 04 September 2023 12:59 BST

callara
it is set to jce !

Attachments

Capture d’écran 2023-09-04 à 13.58.59.jpg

Monday, 04 September 2023 13:01 BST

callara
sorry, you are right, I had not changed it by users, but by global configuration, site, default editor. Now I changed it for the user and it worked !

tks for your help