Problem setting up a link

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#114567 Problem setting up a link

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Latest post by stevetheweb on Thursday, 07 September 2023 15:20 BST

Monday, 04 September 2023 12:16 BST

stevetheweb

Hi, I have a problem with inserting links.

I use JCE editor on a website, latest version, Joomla 4 latest version.

I write a series of words which I then have to link to an external link.
Then I select the sentence, click on the button to insert the link, insert the link with opening in new page, and then insert.

It happens that the phrase is repeated twice.

This happens on a Windows PC, I've tried to simulate it from my workstation with different browsers, but it doesn't happen to me, but I've seen what happens on the editing PC.

Is it a cross browsing problem?
What suggestions can I provide?

Attachments

Edited by stevetheweb on 2023-09-04 12:19 BST

Monday, 04 September 2023 13:53 BST

stevetheweb

In the meantime, while waiting for a response, they are informing me that the same problem seems to appear on three different PCs.

Monday, 04 September 2023 16:21 BST

Ryan

Do you have the latest version of JCE Pro installed, currently 2.9.41? - https://www.joomlacontenteditor.net/downloads/editor/pro/latest

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 04 September 2023 21:32 BST

stevetheweb

Yes, as I wrote, latest version of JCE and latest version of Joomla. I've seen this problem before, but I've never given it weight and I don't understand what it could be related to. Whether it's a memory issue, a cross browsing issue or whatever

Tuesday, 05 September 2023 09:29 BST

Ryan

Which browser(s) are your users using?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tuesday, 05 September 2023 11:17 BST

stevetheweb

1 PC:
Windows 10 Pro
Chrome Versione 116.0.5845.141 (Build ufficiale) (a 64 bit)

2 PC:
Windows 10 Pro
Firefox

Wednesday, 06 September 2023 14:43 BST

Ryan

I write a series of words which I then have to link to an external link.
Then I select the sentence, click on the button to insert the link, insert the link with opening in new page, and then insert.

Do these words contain any formatting before you create the link?

When you open the link dialog, what is the value in the Text field?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 06 September 2023 14:52 BST

stevetheweb

This is what happens:

https://app.screencast.com/VmFlUBtvmSJ2s

As you can see, the text value is clean, and doubles

Thursday, 07 September 2023 12:24 BST

Ryan

In the Editor Global Configuration, what is the Container Element & Enter Key option set to?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 07 September 2023 12:26 BST

stevetheweb

It's set to "paragraph : paragraph".

Thursday, 07 September 2023 12:29 BST

Ryan

Can you confirm that this only occurs when the selected text to create the link on includes a space at the end?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 07 September 2023 12:32 BST

stevetheweb

Great, I just did a test, trying to put a space at the end of a string of words, and I tried, in fact it doubled the words.

So the problem is here?

Thursday, 07 September 2023 12:33 BST

Ryan

[quotePost id="114619"]Great, I just did a test, trying to put a space at the end of a string of words, and I tried, in fact it doubled the words.

So the problem is here?[/quotePost]

Yes, thank you. I am working on it now, but until a fix is released, perhaps you can instruct your clients to attempt to make the selection without the space?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 07 September 2023 12:34 BST

stevetheweb

Thanks

Thursday, 07 September 2023 14:58 BST

Ryan

Please try JCE Pro 2.9.42 Beta - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Clear the browser cache after install.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 07 September 2023 15:20 BST

stevetheweb

HI Ryan,
I tried the beta version in a test area where the latest version of JCE demonstrated, with space, the same problem.

I installed the beta, and repeated the link insertion test, I confirm that now it no longer happens, even if I deliberately insert a space after the last word, select all the text including the space, insert the link, it is removed space and words are not repeated.

Thank you