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#115585 Unable to save article after upgrade with custom user role

Posted in ‘Editor’
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Latest post by pixelmechanics on Monday, 18 December 2023 16:08 GMT

Friday, 15 December 2023 14:01 GMT

pixelmechanics
Hi Team,

We are facing a weird issue,
We have updated our website from J3 to J4, We are using JCE Pro Editor 2.9.54, and JCE MediaBox 2 (2.1.5) on J4

There is issue with the JCE Editor Pro to save the article with specific custom user role,
It keeps loading long around 15mins and then gateway timeout error appears,
It worked well with TinyMCE Editor.

please suggest some solution for it, and let us know if you need any other information regarding it.

Friday, 15 December 2023 14:32 GMT

Ryan
Please upgrade to JCE Pro 2.9.57 - https://www.joomlacontenteditor.net/downloads/editor/pro/latest

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 18 December 2023 16:08 GMT

pixelmechanics
hi Ryan,

I have updated it JCE to the given version,
but the problem still persist.

Please suggest.