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#115713 Audio not playing in pop-up mp4 video

Posted in ‘Mediabox’
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Latest post by jobrusche on Thursday, 04 January 2024 22:20 GMT

Wednesday, 03 January 2024 15:47 GMT

jobrusche
I entered below code in an article to autoplay a mp4 video in a pop-pup

<p style="text-align: center;"><a href="https://www.joomlacontenteditor.net/images/videos/Video_1_1_2024.mp4" target="_self" type="video/mp4" id="d3c2f5d3f5h7c2i8c2" class="jcepopup autopopup-multiple noicon" data-mediabox="1" data-mediabox-width="1024" data-mediabox-height="1024" data-mediabox-autoplay="true"><span style="font-family: verdana, geneva; font-size: 14pt;"><strong>Beweging</strong></span> </a></p>

The video plays OK when te page is loaded but there is no audio. Even tried adding data-mediabox-muted="false" but that did not help.

Wednesday, 03 January 2024 16:46 GMT

Ryan
Many modern browsers have policies to prevent videos with sound from playing automatically to improve the user experience. This is to avoid unexpected audio playing when a user visits a page. These policies are especially strict on mobile devices. Example - https://developer.chrome.com/blog/autoplay/

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 03 January 2024 22:39 GMT

jobrusche
I removed the autoplay argument,
Now I click on the pop-up link after the page loaded, but the audio still does not render. Also the louspeaker icon is grayed out
See site: nicole.brusche.be pop-up link is Beweging
Edited by jobrusche on 2024-01-03 22:44 GMT

Thursday, 04 January 2024 10:00 GMT

Ryan
There appears to be an error in your video. Chrome will play the video without sound, but Firefox displays an errror:

"Media resource http://nicole.brusche.be/images/videos/Video_1_1_2024.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

There may have been an error when the video was encoded / saved.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 04 January 2024 22:20 GMT

jobrusche
When I received this video in an email it had the extention .MOV. So I converted it to .MP4
When you pointed out that there was an error, I inspected the properties of the MOV file more closely and found out that
it originally already was an MP4.
When I then replaced it on the website, the autoplay functionned correctly with audio.
Thanks for your assist.
Johan.