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#115795 Link Manager: the bottom edge of the window is outside the screen

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Latest post by crimle on Tuesday, 16 January 2024 11:56 GMT

crimle
Hi Ryan

I have been encountering this issue for a while. I guess it came with the latest version of JCE.

Whenever I open the Link Manager, I find that the bottom edge of the window is outside the screen. To be more precise: the buttons [Cancel] and [Insert] are not directly accessible. I need to scroll down with the mouse in order to be able to click [Insert]. It seems as if the Link Manager enlarges the window beyond the bottom edge of the screen. See screenshot. Only the Link Manager is affected. The Image Manager working normally.

Thank you and kind regards
Chris

Attachments

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

crimle
I sent login credentials just now. I would like to add: this happens on any of my websites.

Ryan
I'm not seeing this on your site using Firefox or Chrome. Does this happen for you in any browser?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

crimle
I am surprised to see, that this only happens with Firefox. I would not have expected. Now I just tried «Edge» and the behaviour is normal. So it must be one of my Firefox extensions. I will disable all of them and then enable one after the other. Do you wish feedback about the result?

Thank you for your support and sorry for bothering you.

Kind regards
Chris

Ryan
Do you wish feedback about the result?


It might be useful for others who have the same issue.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

crimle
Desperately reporting: the issue persists even with all add-ons disabled and restarted Firefox with debug mode.

When I resize the browser window while the Link Manager dialogue is open and partially visible:
As soon as I move any edge of the browser window, the Link Manager dialogue jumps to the correct position in the middle of the window. No matter what edge I grab, the bottom edge, the top edge, the left or the right edge.

What I do not understand: you tested with Firefox too, but you could not see this effect. This would mean: it is an issue related to a combination of both: Firefox and my Windows 11 screen settings.

Ryan
What screen resolution are you using? I've tried various sizes in Windows 11 with the latest Firefox and latest version of JCE Pro an I am unable to reproduce the issue.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

crimle
My screen resoultion is 3840 x 2160 px. I just tried my laptop with a lower resolution. It works perfectly there.

Ryan
And this only happens with Firefox?

Does it happen with other dialogs or just the Link dialog?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

crimle
It does not happen with «Edge». And with Firefox, it's just the Link Manager. The Image Manager for example is working normally.